Protecting against Coronavirus

NHCA Centers Take Steps to Prevent COVID-19


Until further notice, visits to our Center are restricted as part of a nationwide effort to stem the exposure of COVID-19. This measure applies to all visitors, except in situations such as end-of-life care.

During this challenging time, we care that you stay connected with your loved one. While the comfort you bring cannot be shown in person, our Center is equipped to allow you and your loved one to enjoy virtual visits. Virtual visits can be arranged by contacting our Center directly.

The COVID-19 outbreak is a rapidly evolving situation. Our team of health care professionals are evaluating this situation in real-time and remain under the guidance of the Centers for Disease Control and Prevention (CDC) and local and state officials.

For updates and ways to communicate with your loved one, please call our:

COVID-19 Communication Line (888) 338-7806


Click here for more information about what we're doing to protect our patients.


For all media inquiries, please contact info@nhca.com.


Setting the Standard in Comfort and Care

Welcome to The Pines at Heartwood, an assisted living program serving Troy and the Capital District area for more than 10 years. We are conveniently located near Samaritan and St Mary’s Hospitals with easy access from all major thoroughfares and bus lines.

As a Medicaid approved program we provide all the comforts of home with personalized care that supports health and independence. With quality of life as our hallmark the assisted living program is designed to offer residents support, activities, and amenities that encourage life to be lived to its fullest!

The Pines at Heartwood Assisted Living Program prides itself on our customer service and maintains a common commitment to the highest level of quality care, a focus on customer service and providing a nurturing environment for both patients and families.